Bruce P, General Manager at BEST WESTERN PLUS Service Inn & Suites, responded to this review Thank you for your 'top notch' review of the Best Western Plus Service Inn & Suites. We do look forward to having you back again as our guest in the very near future. And there is also Subway, Tim Hortons, Taco Del Mar, A&W as well for a quick bite. Our staff is what makes our guest stays memorable and thank you for taking the time to recognize the great job that they do. Best Western Inn and Suites in Lethbridge, AB passed with flying colors...' is a testament to our 4th consecutive AHLA Housekeeping Award since opening in 2014 to go along with our BW Chairman Awards and BW Director Awards for quality. Our 'immaculate rooms' are a testament to our second consecutive AHLA Housekeeping award. 'Whenever we travel to Lethbridge we will always stay at the best western. Express checkin and out worked very well. Our full, hot breakfast includes local Lakeview Bakery breads, bagels and muffins as well as gluten friendly options, fresh, hot pancakes while you wait along with a host of other choices to get your day off to a great start. Thank you for such a great review of the BW Plus Service Inn & Suites. Kat was amazing over the phone and in person to make things happen last minute. I have already passed along your kudos to my staff and thank you for recognizing the great job they do. Our pool and waterslide is quite popular among our guests along with our 'amazing' breakfast. We do look forward to having you back again as our guest in the very near future. When we arrived, there was customer appreciation meal in hospitality room - bonus! Every time. Room was clean and bed comfortable. I would only return here if the AC units were not so loud. Bruce P, General Manager at Best Western Plus Service Inn & Suites, responded to this review Great guest review....check Guest wanting to come back....check BW Plus Service Inn & Suite saying thank you....check. From our 2nd consecutive AHLA Housekeeping Award, to our excellent breakfast with local Lakeview Bakery breads, bagels and muffins, to our chemical free cleaning solutions in rooms, our staff strive to exceed our guest expectations and make your stay simply, better. Microwave and Fridge in your room. It is our staff that ensure our guest experience is exceeded at every opportunity. Without doubt the worst nights sleep in a Best Western I've ever had. I do hope you will consider us again should your travels find you back this way. The staff were friendly and very helpful. "We don't even check out any other location when heading through this area..." is one of the best and unique compliments we have received. This went on until almost 11 p.m. Friday and 10:30 p.m. Saturday. Unfortunately, with a popular hotel such as the BW Plus Service Inn & Suites, we do tend to sell out quite frequently. Thank you for taking the time to recognize the great service my staff gives to our guests. Good location near outskirts of city. Check in was quick and efficient. Thank you for such a great review of the BW Plus Service Inn & Suites. When our guests say everything that is needed to be said, my mom says to just keep my mouth shut and not interrupt. Easily accessed the hotel and discovered it was very current as well as surrounded with food establishments. are the main reasons our guests keep coming back again and again. Check in and check out were quick, easy and friendly. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. "This is my third stay here and it will be my first choice for any trip to Lethbridge." What fantastic compliments! I have stayed here a few times and will stay here again. This is the best fitness center I have seen for a hotel in this price range. A very comfortable stay, great bed, quiet, clean, classy. Bruce P, General Manager at Best Western Plus Service Inn & Suites, responded to this review Thank you for such a great review of the BW Plus Service Inn & Suites. We do look forward to having you back again as our guest in the very near future and thank you for choosing the Best Western Plus Service Inn & Suites. Thank you for taking the time to send your comments related to your stay. You get your money's worth here! A busy pool is why we built the deck jets and bench at the far end to ensure there is an area for everyone to enjoy. Our King room was spacious and clean and the staff were all polite and helpful. Thank you for taking the time to review the BW Plus Service Inn & Suites where service, is in our name. In hearing from our return guests who have had the opportunity to stay with us for business, multiple sports team stays and leisure stays on numerous occasions, I am pleased to read that we have exceeded your expectations on a consistent basis. I am sorry to hear about your wife's father and am proud of my staff for making your stay as pleasant and stress free as possible given the circumstances. The breakfast was typical chain-style, but that is what we expected, and it was free. We asked for the top floor and were granted our request. Thank you for such a great review of the BW Plus Service Inn & Suites. Thank you for such a great review of the BW Plus Service Inn & Suites. We will stay here again when in Lethbridge. The location, on the east side of Lethbridge just off Highways 3 and 4, is good. When guests use words and phrases like 'great place to stay' and 'excellent staff' it reinforces our goal of exceeding guest expectations. Further to your stay and having already responded to your other team member, I will reiterate the issues with you and some members of your team staying in our hotel; - Whether or not your manager left your team, our 'team conduct agreement' that was signed on your team's behalf clearly indicates that, 'It is the responsibility of the individual booking on behalf of the group to relay all information to the remainder of that group with regards to cancellation, billing, minimum length of stay requirements and team conduct agreement'. Most importantly however, my staff gain valuable experience on how to better address guest behavior to ensure our guest stays are simply, better. Kids loved it, want to go again.After past year it was a nice break for all of us. Thank you for such a great review of the BW Plus Service Inn & Suites. These are the types if comments from our guests that reinforce our commitment to exceed our guest expectations. Breakfast is a standard hotel breakfast which is good enough for a good start to your morning. We do look forward to having you back again in the very near future. Enjoyed the complimentary hot breakfast immensely. We made use of the fitness center (open 24 hours) which is very well equipped with cardio machines, dumbbells and a cable station. As my kids say, 'nuff said....... We look forward to having you back again as our guest in the very near future and thank you for taking the time to review the Best Western Plus Service Inn & Suites. There are grassy areas and clean sidewalks available on the grounds and the venue is within minutes of most medical facilities by car. and thank you for taking the time to recognize the great job that they are doing. Very nice hotel, the rooms are spacious and comfortable. Wish that the breakfast was offered until 11 instead of 9 or 10. It took about 5 to 10 minutes to drive downtown and to other points of interest. is one of the best compliments we can receive from our guests and we look forward to having you back again as our guest in the very near future. We have everything you need to get your day off to a great start. I have spoken to my staff and viewed the video related to your checking out and there being an issue with the rate. and thank you for taking the time to recognize the great job that they are doing. 'We will return & we will recommend this hotel to anyone who visits Lethbridge...' is one of the best compliments we can receive from our guests and we look forward to having you back again as our guest in the very near future. We do look forward to having you back again as our guest in the very near future. We will stay at this property in the future. Our 24 hour fitness centre is very popular among our guests and does include an up to date variety of equipment purchased locally through Flaman. It was all complimentary.I had a great time meeting other people and actually met some new friends! What a difference -- we had the most restful sleep for the remainder of our stay. It is our staff that truly make our guest experiences memorable. We would definitely choose this hotel again. Thank you for such a great rating of the BW Plus Service Inn & Suites. Our 'excellent breakfast' includes local Lakeview Bakery breads, bagels and muffins along with gluten friendly options and a host of other choices to get your day off to a great start. We would stay there again. Thank you for such a great review of the BW Plus Service Inn & Suites. 2nd consecutive AHLA Housekeeping Award Winner. The team had a great time in the pool and waterslide (albeit it is very small) so was very busy because other teams were also staying at the same time!! Book early, popular spot! Check. They do things right..." is one of the best compliments we can receive from our guests. Notre hôtel récemment rénové est le choix idéal pour les clients qui visitent les attractions à proximité, telles que les jardins japonais Nikka Yuko, le fort Whoop-Up, le musée et les archives ... 209 41st Street South T1J 1Z3, Lethbridge, Canada. Yes definitely will stay at Best Western again. Thank you for taking the time to review the Best Western Plus Service Inn & Suites. Issues arise that our new to our staff and they do their best to address them at the time. We were especially surprised with the wine, beer and pizza on Tuesday afternoon, what an amazing idea! We look forward to having you back again as our guest in the near future. Vous recevrez d'ici quelques minutes votre mot de passe par email. This blew me away as we were only staying one more night. Bed was comfortable. I will visit again :). Sometimes all there is left to say is, thank you. Best Western Plus Service Inn & Suites is a AAA - 3 star hotel in Lethbridge, Alberta - perfect for a short break in Canada. Nice clean and comfortable room - we stayed on the 4th floor facing away from the highway. Das SureStay Plus Hotel by Best Western Lethbridge ist günstig gelegen, nicht weit von Einkaufszentren und einer Vielzahl von Gastronomiebetrieben. I do hope we get the opportunity to exceed your stay in future after we talk and I thank you for your review. Your 'comfort and cleanliness' is a testament to our 5th consecutive AHLA Housekeeping Award since opening in 2014 to go along with our BW Chairman Awards and BW Director Awards for quality. This kind of stress is something no guest should have to tolerate, it made our stay, not a pleasant one. We do look forward to having you back again as our guest in the very near future. Kept getting two queen beds for just myself. Please come and see us again, sooner than 2 years of course, as we would love to have you and your family back as our guests. The check in staff was very friendly and efficient; had our upgrade ready for our arrival. 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